Student Funding Group LLC ("StuFund") is committed to protecting the confidentiality and security of information that you choose to provide to us. While it is impossible to guarantee that the information is or will be entirely safe from unauthorized access or use, the following policy is intended to inform you of the steps we take to protect the information you choose to provide to us, and the steps you can take to help protect the security of that information. We recommend that you carefully review this policy before providing us with any information.
What Information Do We Collect and How Do We Collect It?
Non-Public Personal Information
When you submit a loan application to us on our website, by telephone, through the mail, or by referral that application authorizes us to obtain non-public information about you relating to your loan request. With your consent, which you acknowledge when you provide the information to us, the nonpublic personal information that StuFund collects from you may include your name, address, telephone or cell phone number, social security number, and certain personal financial information such as student loan account balances, payment history, credit history and rating, account usage and similar information relating to your transactions with StuFund or to StuFund's decision to enter into one or more transactions with you.
Once we have received a loan application from you on our website, over the telephone, through the mail or by referral, StuFund also may collect information from your school (or schools) to confirm your enrollment status and eligibility for student loans; national consumer credit reporting agencies to obtain reports on your credit history; and StuFund or our affiliates to obtain transaction information, such as your loan balance, repayment history and any other parties involved in your transactions, such as a cosigner.
The nonpublic personal information we collect is used to facilitate the performance of our services. Your decision to pursue a transaction with StuFund is the reason we need to obtain such information.
StuFund, like many organizations, may collect anonymous information about the visitors to their websites through use of technologies such as "cookies", “spotlight tags” and "web beacons." In using these technologies, we may collect your Internet Protocol (IP) address to help diagnose problems with our server, to administer our Web site, and to perform statistical analyses that are used internally to measure interest in various areas of our site and to help determine the usefulness of various products and services. We also may share aggregate statistical information about the use of the Web site, and may collect and analyze your browser type and version, operating system and platform, and the full Uniform Resource Locators (URL) clickstream to and from our Web site (including date and time). The information collected by the use of these technologies is anonymous and is not linked with the nonpublic personal information you provide to StuFund.
StuFund does not knowingly collect any information from children under 13 years old through its web site. However, if the parent or guardian of a child under 13 believes that the child has provided us with information, the parent or guardian of that child should contact us if they want this information deleted from our files. If StuFund obtains knowledge that it has information about a child under 13 in retrievable form in its files, we will delete that information from our existing files. In addition, anyone under 18 years old should seek their parent’s or guardian’s permission prior to using or disclosing any information on this site.
How Do We Protect Your Information?
The security of the information you provide to StuFund is important to us and we employ commercially reasonable mechanisms to collect your information. Although precautions are taken to ensure the integrity of your information, no data transmission over the Internet can be guaranteed to be entirely secure. Therefore, StuFund cannot and does not warrant that your information will be absolutely secure. You are solely responsible for maintaining the secrecy of passwords and other private information. Any transmission of data on or through the use of the StuFund site is at your own risk.
With Whom Do We Share Your Information?
In the ordinary course of its business, StuFund does not disclose nonpublic personal information about you to any entities except as permitted by law, including the Gramm-Leach-Bliley Act and the Fair Credit Reporting Act. As permitted by law, we may share all of the information we collect about you, as described above, with our affiliates and with companies that provide marketing services on our behalf.
Also permitted by law, and for the purposes of offering, processing, servicing, and collecting loans, we may disclose your nonpublic personal information to other third parties in the student lending business who are not affiliated with StuFund. Examples of these third parties include guarantors, lenders, loan servicers, the Department of Education, credit bureaus, colleges and universities, scholarship search groups, and others who perform services or business operations on our behalf. Under the agreements that govern the StuFund Loan Program, only StuFund may use nonpublic personal information about applicants or borrowers, except as may be necessary for the other participants to perform their respective roles.
There are certain other circumstances in which StuFund may be required to disclose certain information about you to other third parties not affiliated with StuFund. Examples of when we might disclose your nonpublic personal information include: providing transaction history to credit reporting agencies; responding to a court order or other lawful request from a regulatory agency or other legal requirements, such as when subpoenaed for a fraud investigation; advising a school at which you are enrolled of the status of your loan application; or as part of a sale of some or all of the assets, stock or business of StuFund.
Links to Third Party Websites
Our website may contain "links" to other websites. We try to link only to sites that share our high standards and respect for privacy. However, we cannot be responsible for the content or privacy practices employed by other sites. For this reason, we encourage you to review the privacy policies of these websites before disclosing any personal information to or through them.
In the event that StuFund enters into a business transition, such a merger with or an acquisition by another company, or a sale of a portion of or all of its assets, your nonpublic personal information may be among the assets that are transferred or disclosed in connection with such a transaction.
Contact Us: Questions, Updating, Correcting and Changing Your Information
If you have questions or concerns regarding your privacy, would like to be removed from our mailing lists or change your preferences about the information you receive from us, please contact StuFund directly. Click here to email us, call us at 1-877-STUGRP3 (1-877-788-4773) or use the postal address below.
106 Allen Road
Liberty Corner, NJ 07938
Attn: Trish Green
StuFund is committed to working with consumers to obtain a fair resolution of any complaint or concern about privacy.